We find that leaders, managers, and other professionals know their job and the respective challenges and solutions better than anybody else does. However, people often have difficulties making use of their tacit knowledge, are stuck in a particular perspective, or are blocked by internal assumptions or outside constraints. This can result in limited leadership effectiveness or career advancement.

We help them unlock their innate intelligence, unblock any stuckness, and express their ‘reservoir’ of untapped resources and insights. We work with individuals one-on-one on their personal and leadership development.

If we talk about change and transformation in the bigger picture, the pattern repeats at a different level. Most people have an innate understanding that change is inevitable and often necessary, yet have difficulties with the implications and practicalities, as they often find themselves in circumstances that call for a ‘predict and control’ plan to deal with non-linear processes, resistance, or relational power dynamics.

We are familiar with change and transformation as adaptive phenomena; we understand the resistances and immunities around change and know how to facilitate the processes needed to come out successful on the other side. We assist people and organizations in making sense of the complex environments they operate in.

We deliver the following services:

Coaching & Personal Transformation

Once in a while, people reach the limits of their cognitive, behavioural, and relationship capacity, and want to change something personal, learn, grow, or reinvent themselves on a different level. We support them through one-on-one coaching and through facilitated change and transformation in workshop settings, grounded in surfacing the limiting beliefs and protective assumptions people don’t know they’re running on.

• One-on-one personal coaching, in-house, face to face or via ZoomTeams, as a package or as single coaching impulses
• Tailored assessments of personal capacities in complexity thinking (LDMA, Lectical Decision-making Assessment), communication style (PCM), the Enneagram or a narrative based 360 (SenseMaker); with debriefs and coaching as a package
• Training modules for improving self-leadership for leaders, change professionals, and coaches
• Complete personal transformation cycles in residential courses — see Personal Transformation for format and duration
• Coaching packages or intensive course modules on specific themes such as personal integrity, personal conflict, lack of power/impact, lack of alignment, communication and feedback, vertical development, alignment with purpose, and deep work for coaches and change workers

Leadership Development

Navigating through the tensions and ambiguities that characterize today’s business environment requires an adaptive mindset and solid leadership skills. Today’s leaders must be able to anticipate, analyze, and address complex challenges involving multiple stakeholders, and they need a special capacity for generative listening that will enable them to reconcile conflicting demands and put effective decision-making into practice.

We work with leaders to empower them in their pursuit of dynamic and visionary leadership and career advancement. We support them to hone critical skills in self-development and personal transformation when faced with overwhelming challenges across a wide range of contexts and circumstances.

We deliver coaching and training on the topics of:

• Leadership skill development on all levels
• Leadership 360/LDMA/ TLC/Enneagram
• Improving leadership adaptiveness
• Improving communication & feedback
• Improving formal and informal decision-making processes
• Real-time decision-making support
• Developing complexity thinking
• Teaching coaching practices
• Supporting and facilitating team coherence

Read more about Leadership Development here. 

Change and Process Facilitation

Change is a process, the outcome is emergent. We facilitate change processes in all contexts. As change and emergent behaviors occur as complex and dynamic processes, we don’t come with a ready-made plan, but with a deep understanding of what is involved. We assist leaders and decision-makers in the organization to broaden their understanding of their situation, and help them identify and resolve significant impediments that confront them. Uncertainty presents itself as opportunity. People resist change for a multitude of reasons, some of which are technical, most of which are adaptive and hidden from logic and technical understanding.

We work in the following domains:

• Adaptive change and transformation
• Team building processes
• Values systems and values as emergent properties, not prescribed
• Long-term culture development and organisational coaching
• Learning, mentoring, and vertical development
• Participatory approaches, self-organization, and adaptive governance models
• Sensemaking and real-time decision making support
• Emergence and innovation

Read more about Process Facilitation here. 

Sense-making 

Sense-making is the art of structuring those business and life domains that are too complex and unpredictable to act in them with a plan, mere technical knowledge, or a “predict and control” approach. It involves coming up with a plausible understanding of a shifting world and testing these ideas and assumptions within the system through probing and sensing. Sensemaking enables leaders to have a better grasp of what is going really on in their environments, as opposed to what they think is going on, or what they wish would be going on.

Sense-making is the right approach to operating in the complex adaptive world, where – in the language of the Cynefin Framework – mere complicated and technical solutions won’t work.  With adequate tools and approaches, we can tap into how people in organizations make sense of their leadership, their relationships, and their daily interactions. We can surface that vast intelligence and get authentic, real-time, contextualized, and relevant data that the organization can use to resolve existing problems and challenges as well as tease out emergent trends and novel ideas.

In our opinion, this approach has immense potential that goes beyond organizational development. It applies to working in a much different way with communities, governance, climate change, refugees, environmental issues, projects, leadership development, and evaluation.

We work in the following domains:

• Solving adaptive challenges in and between organizations, a problem with…. that is not solved merely by applying expert knowledge
• Adaptive change and transformation, uncovering organizational blind spots
• Culture mapping, including support with talent recruitment to match, change, or disrupt current culture
• HR strategic support
• Working with values as emergent properties
• Resolving value clashes and conflicting perspectives
• Support with long term culture development and change
• Real-time decision making support
• Using the wisdom of the crowd
• Fostering emergence and innovation
• Citizen journalism

We collaborate closely with Dave Snowden and the team at The Cynefin Company (formerly Cognitive Edge), and use their SenseMaker® platform to support this work.

Read more about Sensemaking here. 

Photo credits: Free Pix a Foto