Sensemaking for Change

“It’s a question of knowing your context.”

Sensemaking: A Framework for Change.

In a crisis, like today’s pandemic, contexts change and underlying issues rise to the surface at an exponential rate. We all like doing things a certain way, but when change hits, our usual ways of doing don’t work anymore – for ourselves and in our interaction with others.

In normal circumstances, we manage to cope with these common challenges by leveraging our usual tools. In a volatile world, old reference points disappear, our rituals break and uncertainty takes over at a rapid pace. Ambiguity and complexity are no longer buzzwords, but become genuine challenges.


How can we create an understanding of where we are when going through change? One way to make sense of what’s happening is by raising awareness of the difference between the complex and complicated domain in a practical way – referring to to Dave Snowden’s Cynefin Framework. When establishing, first and foremost, a reference framework for ourselves, we can then help others, like clients or teams, as well.

It’s a question of knowing your context. To create greater clarity and understanding of our current situation, we will learn to make the necessary distinctions between complicated and complex to apply the right approaches for the respective domains.

What’s inside? 

Reframe what you know about goal setting and planning and adapt your approach to a more and more volatile world.  The benefits of this deep dive include exploring strategies to “befriend” complexity, as well as the ability to know when to switch between expert, consultant and coach roles during a sensemaking process.

More concretely, you will:

  • Learn how to distinguish different contexts and their impact on leading, coaching and decision-making, based on Dave Snowden’s Cynefin® framework.
  • Explore different approaches to working and thriving in the complex domain.
  • Understand how to engage and move forward differently in volatile contexts.
  • Have access to a community of professionals.

The tools explored in this course can be immediately applied to create more clarity for yourself in the complex and ever-changing world. You will then, in turn, be able to help clients and team members deal with their complex challenges more effectively. In short, it is a practical framework to update the way you deal with change for yourself, your team and your organisation.


This Course, Sensemaking: A Framework for Change, is held online on our virtual digitally native ecosystem; this includes:

  • A 1-hour introduction exploring different leadership and coaching contexts, making use of Dave Snowden’s Cynefin framework.
  • Two online 2-hour deep dive sessions.
  • Access to 1:1 mentoring and our hands-on case-clinic at a favourable rate.

The total package includes over 7 hours of interactive learning held by two experienced course leaders.During the optional case clinic, you can bring your own real-life projects and get immediate feedback from a group of practitioners and experts. You desire to dive deeper, or you have a specific challenge to explore in a confidential setting? Book a complimentary 1:1 with one of your instructors.

Upcoming Course Dates: 

This course is spread out over different modules on the following dates:
Included in the course price (€195)
June 10, 16:00 – 17:00 CET: Introduction to Complexity
June 23, 16:00 – 18:00 CET: Module 1
June 24, 16:00 – 18:00 CET: Module 2

Course Costs: € 195,- plus VAT 

July 7, 16:00 – 18:00 CET: optional case clinic (€75)
1:1 scheduled directly with the instructors (€75)

Who is this for?

Coaches, consultants and people in leading positions will benefit significantly from this course. Anyone who needs a little support in dealing with uncertain times will come out of this course with strategies to cope!


Anne Caspari, Authorised Cynefin® Trainer.
Johann Entz-von Zerssen, Authorised Cynefin® Trainer.

Interested? Register here   


This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: